Selected writing from the practice.
Short essays on the questions our work, in any given year, has spent the most time inside.
On the price of acceleration
Velocity is rarely free. The bill arrives in the form of decisions you cannot, later, unmake.
DPDP and the quiet rewrite of Indian data practice
The new regime is not an audit problem. It is an operating-posture problem with paperwork.
Why most go-to-market is rearranged demand
The new motion in the deck is rarely producing new demand. It is producing a different shape of the same demand.
AI in customer service: a pattern, not a product
The firms doing AI in customer service well are not buying a product. They are choosing what to keep human.
Sales structures for crossings
How a firm makes its first ten institutional sales is rarely how it makes its next hundred — and the firm that confuses the two pays for the confusion.
Mechi takes on a small number of new engagements each year. Write to us with the question you would like to discuss.